Prepare the subfloor
Everything visible depends on what's underneath.
Why new floors fail
Moisture nobody tested for, a slab nobody levelled, and an installer who carried on regardless.
How we work
Test it, level it, then lay it
The subfloor decides the outcome. Unevenness telegraphs through tile and vinyl alike, and moisture in a slab lifts adhesive and cups wood months after everyone has been paid.
Manufacturers know this, which is why their instructions specify testing and tolerances — and why warranties are void when those are skipped. Following them is unglamorous and it's the whole job.
Preparation should also be priced honestly. Quoting installation cheaply and discovering the preparation afterwards is a common tactic; itemising it up front means you can compare quotes properly.
Our principles
Three beliefs behind the method
Follow the instructions
It's what keeps the warranty alive.
Itemise the preparation
So quotes can be compared honestly.
Want a measure?
Free, with an itemised written quote and no obligation.